These examples show how we might approach common business situations. They are not client case studies or promises of a particular result.
A practical starting point
A common situation, what we could do and what it helps with.
Every engagement is different. We will discuss your situation, agree what YJ will do and confirm the timing, fees and deliverables in writing before work begins.
01Example
People systemsDocumentationImplementation
Building consistent people processes
The situation. A growing SME relies on informal expectations, disconnected documents and different manager practices for the same people processes.
What we could do. We could map responsibilities, organise the core documents and build repeatable manager steps for recruitment, onboarding, performance and other agreed workplace events.
What this helps with. Managers have a consistent starting point, know who owns each step and can introduce improvements in a sensible order.
02Example
EvidenceChronologyCommercial workflow
Organising an overdue commercial account
The situation. Account information, communications, calculations and escalation decisions may be fragmented across people and systems when a commercial matter becomes difficult.
What we could do. We could rebuild the timeline, organise the available records and create a consistent process for contact, negotiation preparation, monitoring and adviser handover.
What this helps with. The business has one reliable record and a clearer process for deciding what to do next. This does not promise payment or recovery.
03Example
Market entryLocalisationEnglish–Mandarin
Preparing to operate in New Zealand
The situation. An international operator may need to test its assumptions, internal processes and launch plan against New Zealand operating conditions.
What we could do. We could map local dependencies, stakeholders and English–Mandarin communication needs, then turn them into a practical launch-readiness plan.
What this helps with. The business knows what needs to happen, who owns it and which local advisers or partners should be involved before launch.
Not sure where to begin?
Tell us what is happening, and we will help you work out a useful first step.
